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Verified
5/5

2019-05-01

Electrical heating gloves

"Clerk found the same gloves for less on line and matched that price."

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Verified
2/5

2019-04-23

Wrong tire tube in the right box

"Bought a tube for 19 inch in the box drove an hour and a half home. Wrong tube it was a 10 inch in a 19 inch box. Drove and hour and a half back. They found two more miss matched boxes. The manager gave me it at cost. Probably going to avoid cycle gear as much as possible. Wasn’t with the crappy service I always receive when I go there. "

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Verified
5/5

2019-04-21

Helmet purchase

"The salesman was an amazing help. He went above and beyond to answer all my questions. He was very knowledgeable about the the helmets. "

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Verified
5/5

2019-04-20

Very LARGE and well organized location

"I’ve been pretty faithful to Cycle Gear for as long as I’ve been riding. The locations near me are rather small, so it’s difficult to find what I’m looking for in store. I like to “try before I buy”. So I ventured up to Sac...and WHOA! That place is HUGE and very well stocked. EASILY found what I was looking for there. There was no shortage of knowledgeable staff. I was impressed enough that I’m likely to forego my local locations, and just go to the Sac location from now on. "

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Verified
5/5

2019-04-19

Helmet

"Staff are knowledgeable, and a large selection to choose from very nice store "

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Verified
2/5

2019-04-16

Disappointed

"I bought a tire and had it mounted. The prices were more than online but adequate. I don't feel good about surprises through. The disappointment was the "we mount while you wait in the store". I called to verify or make appointment . They reassured me. I drove the 30 miles one way to find out that it would be 3 hours wait. Very poor customer service.

"

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Verified
5/5

2019-04-15

Very Good Experience

"I was looking for leather chaps. The staff that helped me was friendly and knowledgeable. I found a great pair at a great sale price. I bought a pair of leather gloves from them a few months ago. Same experience. They had to order them for me and they came as expected. I like the store."


Verified
5/5

2019-04-14

Great place to shop!

"Huge selection, great prices, and helpful staff. What more could you ask for!"

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Verified
5/5

2019-04-07

Knowledgeable people!

"Bought some gloves and a helmet, had lots of help and great selection! Definitely will be back!"

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Verified
5/5

2019-04-07

Excellent customer service

"Came and was greeted at the door. Was shown where the item I was looking for was. "

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Verified
2/5

2019-04-06

Not interested in helping

"I went to your store to buy two new tires for my YZ 450 and the gentleman in that parking area was really not interested in helping me solve the problem other than just saying we don't have the tire. I ended up calling the other store in Rancho Cordova and they were more than happy to help me take care of getting the tires and mounting them. I'm in sales for a living and if I treated my account still weigh the first gentleman did I wouldn't have any sales.
"

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Verified
4/5

2019-04-06

Great service

"So far this store has been terrific! Great friendly service and quality products at reasonable prices! "

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Verified
5/5

2019-04-03

Great Service

"Sales person very helpful. Checkout quick - register staff personable. "

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Verified
5/5

2019-04-02

FarDeD oN mUh ouN BoaNer

"Mmmmmm toast mmmmmmmmmmmmmmmmmmm"


Verified
5/5

2019-04-01

Orderd a Tire and purchased a tube and rubber strip for my rim.

"The young lady at the counter in the tire area was knowledgeable and friendly. The tire was order and was informed that it would be deliverd in 2 days. I paid for everything and was out of the store in less then 10 minutes."

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